Computer freezing and/or mouse issues

Your computer is freezing, and/or your mouse is having issues.   
  • First do a hard shutdown.  (Hold power button down for 10+ seconds until computer powers off.)  
  • Restart and login
  • Go to Settings, Update & Security.   You need to get your updates to 1909.   Please also note:   Version 1909 takes a longggggg time to load.
See other articles in Troubleshooting, Drivers.